We are hiring for our After Sales Department: Technician & Customer trainer – FULL
TIME

Today’s espresso marketplace has become increasingly sophisticated. Customers have become more demanding,
which has driven the boundaries of quality towards refinement as well as choice.

Eversys is a young and highly dynamic company which addresses the demands of a market driven by qualitative
and quantitative criteria. Our hand made coffee machines combine versatility with leading edge product quality.
Indeed, throughout our range of machines we can provide coffee shops, restaurants, offices, cafeterias, hotels,
with bespoke solutions, machines that blend the world of tradition with the modern efficiency of today’s technology.


Contract type: full time –
permanent contract





Office and main work

place: Rue du Biais 19,

1957 Ardon / VS



Assignment start date:

asap or to be discussed

Sector: Coffee Industry

Department: Technical
Customer Service

Specification:
Collaboration with several
departments
Some Travelling

•
• Responsible for Returns and Warranty process
•
• Create reports and dashboards on returns
• Collaborate internally for the machines’ improvement by identifying

Missions :

As a customer trainer:
You will be
technicians on our different machines


potential issues and problems to alert concerned teams (factory,
R&D and software)

• Organise logistics for customer following the training at HQ Ardon
•
• Maintain training room and machines

Keep training tracker data base up to date

Ensure communication with manager and inform all involved parties
on returns, spare parts and ongoing training.

Ensure orders are met in a timely manner by production and buyers

Participate in troubleshooting on returned machines and parts

training and

following

international customers/


As a technical specialist:

•





Other
•



Your profile :

Ideally with experience in training and/or good communicator
Excellent technical, mechanical and electrical knowledge (engineer or technician)
Experience in the Professional Coffee Machine Business a plus but not mandatory
Ideally with After-Sales experience
Able to evolve in a fast growing company offering many opportunities for improvement
Service orientated

• Good German knowledge, English and/or French is a plus
•
•
•
•
•
•
• Can manage stress and change
•

Autonomous personality







What we offer:
A practical training on our machines with complementary training on coffee with top Baristas
A family atmosphere in a company exporting internationally
A young and dynamic work environment in a fast growing company leading to great internal opportunities
A challenging environment where people listen and act

Interested ?
Please contact us on the following email address: rh@eversys.com
We will only reply to the profiles that match the above requirements. If you do not receive a reply
within the next 10 working days, please consider that your profile has not been selected




www.eversys.ch





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